Mitfaa is for those who wear who they are ;)
Refund policy
Refund Policy – MITFAA VAULT
At MITFAA, customer satisfaction is our top priority. We take great care in delivering quality phone covers, but in the rare event that something goes wrong, here’s how we handle refunds:
Eligible Refunds
We accept refunds only under the following conditions:
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You received the wrong phone model or design.
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The cover is damaged upon arrival.
If either of these situations apply, please send us a clear photo of the cover along with your order number to:
mitfaarefund@gmail.com
Our support team will review your case and get back to you within 5–6 business days
You may request a refund within 14 days of purchase if the product is unused and in its original condition. Refunds will be processed to the original payment method after approval.
Non Eligible Refunds
We don't accept refunds only under the following conditions:
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The item is not damaged and you received the correct phone cover.
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Change of mind after placing the order.
Any Question ? Contact us on: mitfaahelp@gmail.com
& Get live assistance at the specific time mentioned in the contact section.
Thank you for trusting MITFAA.
We aim to make your experience smooth, reliable, and stylish.
